Job Details

Customer Service Representative March 21, 2025

B763

Located in West Bend, WI

Pay: $18-19

Job Full Description

West Bend company looking for a Customer Service Representative!

Key duties and responsibilities may include:

  • Act as a liaison between company and customers, providing product/services information and resolving any emerging problems that customers might face with accuracy and efficiency
  • Manage large amounts of incoming calls and emails
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution

Preferred Qualifications:

  • Proven customer support experience or experience as a client service representative
  • Strong phone/email contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multitask, prioritize, and manage time effectively

Job Specifications:

  • Pay Range: $18-19/hour
  • Shift(s): 1st
  • Hours: 7am-3:30pm

Why work with Express:

  • Weekly pay and competitive wages!
  • Early access to multiple job opportunities in your area!
  • Supportive team dedicated to your success!
  • 2 CHANCES to win a $25 GIFT CARD and other prizes upon (1) completion of our interview process and (2) receiving your first paycheck through Express!

About Express Employment Professionals:

Express is a staffing company that works with numerous companies throughout Ozaukee, Washington, and northern Milwaukee counties. We help local companies fill a variety of roles in a numerous skillsets including light industrial, skilled trades, office services, and professional.

Mequon Location: 11126 N. Cedarburg Rd. Mequon, WI 53092

Jackson Location: W225N16722 Cedar Park Ct. Jackson, WI 53037

Mequon, WI
1752
11126 North Cedarburg Road
Mequon, WI 53092

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