Job Details

Customer Support Administrator December 30, 2024

14353784

Located in Waukesha, WI

Pay: $23 to $25 per hour

Job Full Description

CSR Order Entry Administrator-Waukesha

 

The CSR Order Entry Administrator completes the timely entry of orders into the system to satisfy customer requirements. Execute the Order Fulfillment process to ensure the complete satisfaction of the customer's order requirements. Receive quotes and orders from customers, confirm material availability from suppliers, enter quotes and orders into the ERP system and confirm delivery dates through order acknowledgment back to customers. Process quotes and orders, confirm ship dates, and follow up with tracking information to customers. Navigate through ERP-CRM software and database systems to enter, expedite and fulfill customer orders. Manage customer inventory requirements through the use of the Purchase Requisition Process. Assist with Non-Conforming Material customer complaints and Return Material Authorizations. Use the company's Customer Relationship Management software to create new contacts, new prospects, document customer interactions, requirements, and communications. Coordinate with the Production Department to obtain accurate shipment lead-time information and use the Scheduler tool with every order.

 

Pay is $23 to $25 per hour based on experience.

1st Shift: Mon-Fri - 8:00a-4:30p

 

Call us today!  262-253-5553

Or apply on-line: expresspros.com/waukeshawi

Or send your resume to: waukeshawi@expresspros.com 

Waukesha, WI
2062
2717 North Grandview Boulevard
Suite 100
Waukesha, WI 53188

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