5 Ways to Reduce Employee Turnover

5 Ways to Reduce Employee Turnover

You've probably heard it quoted that it's cheaper to keep  an existing customer than to pay for marketing to reach new customers. The same goes for employees. The effort and expense you put into recruiting, interviewing, and onboarding new workers is significantly higher than what you'd need to spend to keep your best team members.

But whether you only occasionally see a resignation notice, or your employee roster sees constant change, there are things you can do to reduce those numbers. Here are a few tips to keep employee turnover at a minimum.

Hire for Success

The truth is, employee longevity is often determined during the hiring process. Promoting from within tends to bring better results  than hiring from outside. When you do hire externally, use behavioral interview questions  to get an accurate picture of a candidate's work style and personality. Make sure you consider your current culture  when hiring to choose workers who are the right fit for your existing team.

Set Expectations and Reward Achievements

Believe it or not, employees like to know what's expected of them from the start. Carefully craft your job description to ensure it matches what the position will entail. Outline expectations  in writing and make sure those expectations are reasonable, given the current workload. Most importantly, recognize hard work and reward accomplishments.

Make Employees Feel Invested

Your employees shouldn't feel like they're simply showing up and punching a clock to earn a paycheck. Even if that type of worker sticks around, you won't get the outcomes you want. Instead, aim to ensure employees feel a sense of ownership  in the results of the work they do each day. This includes looping them in on important decisions and making them feel a part of any successes your business has.

Invest in Employees

Your employees are an asset that can drive your company forward. Think of any money you put into training and advancing them as protecting that asset. If possible, set it up so that they can see some type of future career opportunities if they do a good job and remain with your company.

Conduct Exit Interviews

The best way to reduce turnover is to find out why it's happening in the first place. Have someone, preferably not their own supervisor, sit down  with each departing employee to openly discuss their experiences during their time in your employ. If you don't have an HR team, consider using an outside consultant to ensure the departing worker speaks freely.

One of the best ways to ensure you hire for longevity is by using an experienced placement firm. Express Pros  has more than 800 locations across North America to help businesses find the best talent. Call us at (615) 441-8898 to find out how we can help you keep your business fully staffed.