Express Employment Professionals Privacy Policy
Effective Date January 1, 2006 (last updated December 31,
2022)
APPLICABILITY
This Policy describes the information collection and use
practices of Express Employment Professionals (Express). This includes information we collect from individuals from our websites and apps. It applies to information we collect from individuals
seeking employment with or through us. This includes job seekers using our
staffing services. It also applies to Express associates and employees. You
can print a copy of this policy by clicking here.
NOTICE AT COLLECTION
Categories of Information We Collect
Our sites are primarily intended for job seekers. California law requires us to tell you if we share information for cross-contextual behavioral advertising. Described below by category is the information we may collect and if we share it for cross-contextual behavioral advertising. To learn how to modify your cross-contextual advertising preferences view our Notice of Right to Opt-out of Sale/Sharing. Listed
below are details about the categories of information we collect:
Contact information.
We collect your name and phone number. We also collect your street address and
email address. In some cases, we may share this information for the purpose noted above.
Employment information.
We collect education and employment history from job seekers and applicants.
This includes credentials. We collect information about your skills. We collect
information about your references and availability. From associates, we may
collect drug screening results. We might also collect health and medical
information from associates and employees. This includes any work restrictions
and accommodations. We also collect social security numbers from associates and
employees.
Financial information.
We collect banking account numbers and tax withholding information. We also
collect details about assets and liabilities from potential franchisees and
current franchisees.
Demographic information.
We collect gender and date of birth. We also collect marital status and ethnic
information. We collect citizenship and veteran status. We collect location
information from website visitors and app users. This may include precise location information if you request to be provided the location of particular jobs or to receive directions to our office branches.
Performance
information. We collect certain information about job performance.
Site usage information.
We collect logs and session data when you visit our website or use our
application. We collect browser and operating system information. We collect
what site you came from or what site you visit when you leave us. We collect
your IP address. We also collect device identifiers. In some cases, we may share this information for the purpose noted above.
We do not use or disclose sensitive personal information, as defined by California law, for inferring characteristics or for purposes other than those permitted by law. We keep these categories of personal information as long as necessary or relevant for the purposes for which it was collected. We also keep information as required by law.
Business Purposes for Information Use
We use the categories of information for the business and
commercial purposes outlined here:
We use information to respond
to your requests. We use contact information to respond to you. We
also use contact information to communicate with you about our policies and
terms. We use contact, demographic, and employment information to process your
application. If you submit a franchisee application, we will also use financial
information.
We use information to perform
our services. We use contact information to notify you about new
job opportunities. We use contact, employment and site usage information to
identify new job seekers or clients.
We use information for
marketing purposes. We use contact, demographic, and site usage
information to communicate about our services and to provide information about
Express. This may be by email, on our app, or by text. It may also be on social
media platforms. It also includes information we think you would find
interesting.
We use information to improve
our services. We use site usage information to make our website
better. We use your contact, demographic, and site usage information to
customize your experience with us.
We use information to protect
our company and constituents. We use contact, demographic, and site
usage information to protect our company and customers. We use this same
information to identify fraud and secure our systems. We use all categories of information for
other purposes as permitted by law.
More Information
For more information about our privacy practices, read below for the rest of our privacy policy.
HOW WE COLLECT INFORMATION
We collect categories of information in the following ways:
We collect information
directly from you. We collect your contact, financial, demographic,
and employment information from you. This could be in person or online. It
could also be on our website or our app.
We collect information
passively. We use tracking tools to collect site usage and
demographic information. Tracking tools include browser cookies and web
beacons. To learn more about cookies visit the FTC’s Online Tracking page at https://consumer.ftc.gov/articles/how-protect-your-privacy-online#understanding_cookies. We may work with others to gather information on our platforms and elsewhere. We do this on our websites and in emails that we send to you. We
collect information about users over time when you use our websites or app. We
have third parties collect personal information this way.
We collect information about
you from third parties. We collect contact, demographic,
employment, and site usage information from our business partners. Social media
platforms give us information about you. We purchase contact information from
third parties.
WE COMBINE INFORMATION
We combine information we collect from you on the website
with information we receive from you offline. We combine information that we
have collected across other third-party sites. We also combine information you
provide with information we obtain from third parties.
WHEN WE DISCLOSE INFORMATION TO OTHERS
We share categories of information as described here:
We disclose information to our franchisees. This includes contact, demographic, and employment information.
We disclose information to with
vendors who perform services on our behalf. This includes contact,
demographic, and employment information to vendors who provide services for
administering employment. For example, benefits providers. We share contact and
site usage information with vendors who help us deliver marketing and other
communications.
We disclose information to with our
clients. We share contact, demographic, and employment information
with clients seeking associates.
We may share information for cross-contextual behavioral advertising. We may share information with third parties in order to provide cross-contextual behavioral advertising.
In the Notice at Collection (above) we outlined which categories of information are shared for cross-contextual behavioral advertising.
We disclose information if we
think we have to in order to comply with the law or to protect ourselves.
We share information we collect about you to respond to a court order or
subpoena. We share information in response to a government agency or
investigatory body request. We share information we collect when we investigate
potential fraud.
We may transfer information to any
successor to all or part of our business. If all or part of our
business was sold, we may share your information as part of that transaction.
If there is a merger or acquisition, we may also share your information. If
there is a financing or bankruptcy, we may share your information.
We share information as
permitted by law and for other reasons we may describe to you.
YOU HAVE CERTAIN CHOICES
We provide you with options on how we use your information,
as described here:
You can opt out of receiving
our marketing emails. To stop receiving our promotional emails,
follow the “unsubscribe” instructions in any promotional message you get from
us. Even if you opt out of getting marketing messages, we will still send you
transactional messages. These include responses to your questions or other
necessary information about your account.
OUR COOKIE AND AD POLICY
You can control cookies and tracking tools. Your browser may give you the ability to control cookies or other tracking tools. How you do so depends on the type of tool. Certain browsers can be set to reject browser cookies. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop.
Cross-contextual behavioral advertising. To opt out of cross-contextual behavioral advertising, read our Notice of the Right to Opt-Out of Sale/Sharing, below. Additionally, the Self-Regulatory Program for Online Behavioral Advertising provides consumers with the ability to manage certain choices online here and provides a tool for managing mobile choices here: https://optout.aboutads.info/?c=2&lang=EN.
Our Do Not Track Policy: Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals.
CALIFORNIA RESIDENTS’ RIGHTS
If you reside in California you have the right to ask us what
information we collect and use. You also have the right to ask what information
we disclose and sell. You also have the right to request that we delete
information we have collected from you. You may request that we fix or update information you have provided to us. To exercise your rights please fill out
the following online form Click
here or go to https://www.expresspros.com/PDRF/.
You can also contact us at privacyrequest@expresspros.com
or 1-888-635-1662. We will verify your request by matching information
you provide to us with information we already have about you. We will not
discriminate against you because you have exercised any of your rights under
the California Consumer Privacy Act. You can designate someone else to make a
request by having them execute a signed letter verifying their right to act on your
behalf. In some situations we may not be able to process your request. This may include if a legal exception applies. If you disagree with our decision you can contact us as described at the end of this policy.
Sales and “sharing” of Information: Under California law we are required to tell you if
we “sell” information as that term is defined by applicable law. Sell means to
share personal information with a third party for monetary or other valuable
consideration. We do not do this based on our understanding of that term. We do not have actual knowledge that we sell personal information of minors under the age of 16.
Notice of the Right to Opt-out of Sale/Sharing for Cross-Contextual Behavioral Advertising: You can opt out of the sharing of your personal information for cross-contextual behavioral advertising. Some browsers allow you to tell websites not to share your information for cross-contextual behavioral advertising. We will respond to these signals in a frictionless manner. If you configure this setting on your browser, certain features on our site may not work and you will receive less targeted advertising. To learn how to configure this setting, visit https://globalprivacycontrol.org/.
WE USE REASONABLE SECURITY MEASURES
The Internet is not 100% secure. We cannot promise that your
use of our sites or apps will be completely safe. We encourage you to use
caution when using the Internet. This includes not sharing your passwords.
WE STORE INFORMATION IN THE UNITED STATES
We are located in the United States. Our digital properties
and businesses for use are maintained in the US. Our services and properties
are not intended for people who reside elsewhere. If you live outside of the
US, you understand and agree that we may transfer your information to the US.
Our sites and businesses are subject to US laws, which may not afford the same
level of protection as those in your country. By submitting your information,
you agree to the processing of it in the US.
THIRD-PARTY SITES AND LINKS
If you click on a link to a third-party site, you will be
taken to websites we do not control. This includes our pages on social media
sites. This policy does not apply to the privacy practices of these websites.
Read the privacy policy of other websites carefully. We are not responsible for
these third-party practices.
INFORMATION COLLECTION FROM CHILDREN
Our sites and apps are meant for adults. We do not knowingly
collect personally identifiable information from children under 13 without
permission from a parent or guardian. If you are a parent or legal guardian and
think your child under 13 has given us information, you can email us.
You can also write to us at the address listed at the end of this policy.
Please mark your inquiries “COPPA Information Request.” Parents, you can learn
more about how to protect children’s privacy online www.ftc.gov.
Contact Us
If you have questions about this Policy, you can write or
call us at:
Express Employment Professionals
Legal and Compliance Department
9701 Boardwalk Blvd.
Oklahoma City, OK 73162
(405) 840-5000
Fax: (405) 717-5516
You can email us at privacyrequest@expresspros.com.
Policy Updates
We may make changes or updates to this Policy. We will
notify you of at your email address we have on file of any material changes to
this Policy as required by law. All changes will also be posted on our website.
Please check our site periodically for updates.
Website Terms and Conditions