Cultural Competency - In Person Training
Why this training exists:
It is no secret the world of business has continued to become more globalized, and cultures have, and will continue to intersect at a greater level. Therefore, becoming more culturally competent as individuals and organizations will be a competitive advantage. Cultural misunderstandings can create many challenges in creating productive client relationships, communication, and cross-cultural employee retention.
Who is this course for?
- Anyone who wants to grow in their cultural awareness and competency in a business setting.
- Anyone who interacts or has the potential to interact with individuals from different cultural backgrounds.
- Organizations with diverse workforces should consider this course for their leaders.
Course Breakdown:
Understanding my own culture.
Participants will dissect their own cultural identity, values, and beliefs becoming more self-aware setting the stage to better compare and contrast to other cultures. Participants will be exposed to some foundational models to think about culture in more wholistic and thoughtful ways.
Understanding other cultures.
With better self-awareness participants will dive into 10 different cultural scales including communication, trust, giving feedback, Individualism, decision making, leadership, concept of time, persuading, and comfort with ambiguity
Moving towards cultural competency.
Bringing together participants will utilize a model to recognize, appreciate, and adapt to the differences to communicate more effectively, build better relationships, and be overall more culturally competent. The goal will be for participants to separate observation of behavior from interpretation. Armed with cultural competence participants will have the ability to navigate a cross-cultural world effectively.